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Returns & Refunds
As Shoptransmitter.com products are often customized and manufactured by demand, Shoptransmitter.com keeps the right to not accept order returns. The client is responsible for correct specifications of the product while ordering. You may return the goods and reclaim your money if the wrong product was sent to you, or if the product is damaged.
Returns may be issued for items that are under warranty.
It is customers‘ responsibility to return failed items for examination back to www.shoptransmitter.com We do not take responsibility for the lost or damaged items during the transportation. For warranty items refund will be transferred back to customer 2 weeks after the delivery date. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. For countries within the EU, VAT will be included in the refund.
Shipping charges on returned items are at the customer’s expense. Refunds for returned merchandise will be made within two weeks of return of product, to the original purchaser’s credit card. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. For countries within the EU, VAT will be included in the refund.
For returns send an email to support@shoptransmitter.com
WARRANTY
All items have a 12-month warranty period, starting from the date of invoicing.