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PRIVACY POLICY

Hi! This is our privacy policy and, if you landed here, it means that you want to learn how we process your personal data at:

www.shoptransmitter.com

support@shoptransmitter.com

and how we protect your privacy. We won’t let you down.

Information We Collect

This Privacy Statement applies to Personal Information, which is information that the www.shoptransmitter.com collects from you and other third parties that specifically identify you as an individual.

The www.shoptransmitter.com may collect your Personal Information when you:

• Place an order on www.shoptransmitter.com
• Create an account on www.shoptransmitter.com
• Make a purchase at www.shoptransmitter.com
• Return an item, make an exchange or submit a rebate
• Inquire about our products or services or contact customer service
• Sign-up for the www.shoptransmitter.com email or text-message updates or other promotional materials
• Are referred to us through a marketing promotion
• Participate in a marketing survey, promotion or event
• Share information via email to process your order.

Essential information we collect

In operating our store, it is essential for us to capture some information about your device, such as your IP address and information related to your visit when you browse our store. For example, this might include time-stamp, the last page or product you visited, the indication that you logged in. 

We do that in order to:

• remember, who you are after you log in so that you do not need to authenticate at each click;
• monitor if our website is running with the high performance we are dedicated to providing;
• let you browse between products without having to start back from the home page at each click;
• remember if you put something in your shopping cart before you decide to checkout;
• control that your data is processed securely.
  

We call the information mentioned above “essential information” and we collect it through the use of cookies. Cookies are small text files that most websites use. A website places cookies in the web browser and then reads the information collected through the cookies every time the user performs an action. We use cookies. Without enabling this mechanism and this kind of cookies (first-party cookies), we could not provide you with the smooth experience that you expect while navigating a website.

Order information you expressly provide

If you buy something from our store, we will need more specific information about you. To fully process your order and ship the goods you selected, we need your personal data such as your first and last name, your email address and your shipping and billing address. We also use your contact and order information to send you communication related to the processing of your order. We will ask you to provide this information in our “checkout page” before letting you finalize your purchase with the payment.

Accounts

You can sign-up for an account if you’d like. This will make us happy because it confirms your interest in our store. It should also make you happy because we will remember your information and, when you decide to buy our products, you will not have to provide all of your information over again -- you just have to log-in. Before registering your account, we will ask you to expressly provide your consent to this privacy policy. Only if you give us your consent, we will open your account. We also give you the possibility to easily withdraw your consent and delete your account. Just connect with us via email support@shoptransmitter.com

Partial Purchases

If you have started to buy one of our products, but have not completed the purchase, you may have provided partial information, such as your email. In that case, we might send you an email to remind you about your interest. If you are not comfortable in receiving further emails of this kind, we will give you a simple opportunity to opt-out. Your privacy means a lot to us and we will stop sending you these communications right away.

Reviews

If you have completed a purchase, you are welcome to share your reviews on product pages and / or via email. We are hoping to hear from you and find out more about your experience as we want to improve our performance.

Personalisation

We also use some specific information related to your visit, such as the timestamp of your visit, the page or the product you viewed, where you are coming from (if you came to our store because you clicked on an advertisement or you just opened our direct link). This is very similar to the “essential information,” but we use it to provide you with a personalised experience. The information on your visit provides us with insights on your interests and allows us to send you relevant communications. We capture this information through cookies, called a "beacon," that we allow you to block.

​COOKIE POLICY FOR SHOPTRANSMITTER

What are Cookies?

As is common practice with most professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality. You can find more detailed general information about cookies on Wikipedia article on HTTP Cookies.

How we Use Cookies?

We use cookies for a variety of reasons detailed above. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The cookies we use

If you create an account with us then we will use cookies for the management of the sign-up process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out. We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence. In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third party cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site. This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

In some cases we may provide you with custom content based on what you tell us about yourself either directly or indirectly by linking a social media account. These types of cookies simply allow us to provide you with content that we feel may be of interest to you. We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

We use a third-party service provider to serve ads on our behalf across the Internet. They may collect anonymous information about your visits to our Web site, and your interaction with our products and services. They may also use information about your visits to this and other Web sites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major web sites. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the user.

More information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information then you can contact us through one of our preferred contact methods.

OTHER USES OF PERSONAL DATA

Marketing permission

If you sign-up to our subscriber lists, www.shoptransmitter.com will send you occasional special offers and promotions by email. If you do not wish to receive any further email messages from us, (and we quite understand if you don't, but remember that if you unsubscribe we will not be able to send you Sales details before anyone else). We use Mailerlite as an external vendor for email marketing and you can view their privacy policy by clicking on their name.

You can also unsubscribe via the link on every marketing email we send out.

How do we process your information?

We use an external provider to run our store, BigCommerce. BigCommerce is based in the US and is a participant in the EU-US Privacy Shield Framework and committed to providing best in-class service and data protection. You can check its participation in the Privacy Shield here on the official site of The International Trade Administration (ITA), U.S. Department of Commerce.

Payment

Our store is PCI-DSS compliant (PCI-DSS is a very strict industry standard with requirements for the security of credit card information) but we want to use accredited companies to process your credit card information. We use third-party as online money transfer systems PayPal and Braintree (credit card payments). To review their privacy and security policies click on their name.

How can you control your personal data?

If you are one of our customers who is in the EU, and we are specifically selling our products to the Member State where you are located, you have specific rights that we are honoured to enforce without undue delay: Access, Correct, Erasure, Port, Object. If you cannot exercise your choice on your account page or if you do not have an account with us, please reach out to us, at the contact details at the bottom of this page. We will be more than happy to help.

How long do we keep your data?

This website stores your data for as long as you have an account with us. If you sent us inquiry and we received your information via email, online chat or contact form, we will store your data for as long as we need it to process your order and a couple of years after your last purchase (depending on product's warranty terms). We also keep some data for security investigation. Most importantly, we have specific obligations for fraud detection and tax reasons.

If you want us to delete all of your data, write us an email support@shoptransmitter.com and we will immediately remove data about you from our database. We might need to retain certain data even if you ask to delete it, for example in invoices, for tax reasons.

Avoiding Identity Theft

If you think someone has improperly accessed or used your Personal Information supplied to Shoptransmitter or made unauthorized purchases at www.shoptransmitter.com using your Personal Information, please inform us immediately.

Consider taking the following steps to protect yourself against fraud and identity theft:

Review your account statements regularly. Carefully review your bank, credit card, and other account statements every month to ensure that all of your account activity is valid. Report any questionable charges promptly and in writing to the card or account issuer.

Review your credit report from time to time. Obtain and review your credit report periodically to ensure that all your information is correct. Carefully reviewing your credit report can help you spot problems and address them quickly. If you have any questions about your credit report or notice any inaccuracies, contact the relevant consumer reporting agency promptly at the telephone number listed on the report.

Our contact for privacy matters

You can contact our Data Privacy Leader via email support@shoptransmitter.com.

Privacy Statement Update

This Privacy Statement may change from time to time. We will post on www.shoptransmitter.com site all changes to the Privacy Statement, and, if the changes are significant, will provide a more prominent notice of the Privacy Statement change. Each version of this Privacy Statement will be identified by its effective date, found at the https://shoptransmitter.com/conditions/

25th May, 2018

TERMS & CONDITIONS

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY. THESE TERMS AND CONDITIONS ("T&C") MAY HAVE CHANGED SINCE YOUR LAST VISIT TO THE SITE. BY USING THE SITE, YOU INDICATE YOUR ACCEPTANCE OF THESE T&C. IF YOU DO NOT ACCEPT THESE T&C, THEN DO NOT USE THE SITE.

USERS/PARTICIPANTS

We do not discriminate on the basis of age, race, national origin, gender, sexual orientation or religion.

COPYRIGHTS, TRADEMARKS & RESTRICTIONS

All materials on the www.shoptransmitter.com, including, but not limited to, images, illustrations, posts, audio clips and video clips (the "Materials") are the property of www.shoptransmitter.com and its affiliates and licensors and are protected from unauthorised copying and dissemination by copyrights that are owned or licensed by www.shoptransmitter.com and by copyright law, trademark law, international conventions and other intellectual property laws. You may not reproduce, perform, create derivative works from, republish, upload, post, transmit or distribute in any way whatsoever any Materials from the www.shoptransmitter.com without prior written permission.

LINKS

The www.shoptransmitter.com is not responsible for the content of any unaffiliated Websites that may be linked to or from the Site. These links are provided for your convenience only and you access them at your own risk. Any other Website accessed from the Site is independent from www.shoptransmitter.com and has no control over the content of that other Website. In addition, a link to any other Web site does not imply that www.shoptransmitter.com endorses or accepts any responsibility for the content or use of such other Web site. In no event shall any reference to any third party or third-party product or service be construed as an approval or endorsement by www.shoptransmitter.com of that third party or of any product or service provided by a third party.

PRIVACY ISSUES

www.shoptransmitter.com is concerned about privacy matters for its customers. To learn more about how we protect customer information, please review our Privacy Statement.

PRODUCT AND SERVICES INFORMATION

All products offered on the Site are available only on www.shoptransmitter.com online shop. Product availability and some prices offered on the site may vary. Prices shown on the Site apply to products and services on the Site. Price and availability are subject to change without notice.

We attempt to display all products shown on the Site in an accurate manner; however, because of the technical differences in the equipment of our customers, we cannot be responsible for photographic differences in size, shape and colour of the products.

The receipt of an email order confirmation is simply a recognition that we have received your requested order, and does not constitute an offer to sell. We reserve the right to limit the quantity of any item sold, or prohibit a sale altogether, including but not limited to prohibiting sales to resellers.

CONDUCT OF USERS

You agree that you will not: a) transmit via or through the Site any information, data, text, files, links, software, chat, communication or other materials that is or that www.shoptransmitter.com considers to be unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, racially or ethnically hateful or otherwise objectionable; b) attempt to transmit any "virus," "trojan horse" or other software destruction or disruption device; c) intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to, any regulations having the force of law while you are using or accessing the Site or in connection with your use of the Site, in any manner; and d) invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity.

INDEMNITY

By using www.shoptransmitter.com, you agree to indemnify the www.shoptransmitter.com for any and all claims, damages, losses, liabilities and causes of action (including expenses and attorneys' fees) incurred by them arising out of or relating to your breach or alleged breach of these T&C (including, without limitation, claims made by third parties for infringement of intellectual property rights). You agree to cooperate as fully as reasonably required in the defense of any claim. The www.shoptransmitter.com reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

DISCLAIMER, LIMITATION OF LIABILITY

WWW.SHOPTRANSMITTER.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE AND THE QUALITY, ACCURACY, COMPLETENESS OR VALIDITY OF ANY MATERIALS ON THE SITE, OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THE SITE, OR WHETHER THE FUNCTIONS CONTAINED ON THE SITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. WWW.SHOPTRANSMITTER.COM IS NOT RESPONSIBLE FOR PRINTING OR TYPOGRAPHICAL ERRORS. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

THIS SITE MAY ALSO CONTAIN FACTS, VIEWS, OPINIONS, STATEMENTS AND RECOMMENDATIONS OF THIRD-PARTY INDIVIDUALS AND ORGANISATIONS. NONE OF THE WWW.SHOPTRANSMITTER.COM PARTIES REPRESENTS OR ENDORSES THE ACCURACY, TIMELINESS OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED, UPLOADED OR DISTRIBUTED THROUGH THE SITE. YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY SUCH OPINION, ADVICE, STATEMENT OR INFORMATION WILL BE AT YOUR SOLE RISK.

NONE OF THE WWW.SHOPTRANSMITTER.COM PARTIES IS RESPONSIBLE OR LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHER INDIRECT DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE OR THE INFORMATION CONTAINED ON THE SITE, EVEN IF THAT PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE TOTAL LIABILITY OF THE WWW.SHOPTRANSMITTER.COM PARTIES TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THE SITE, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED ONE EURO (1.00 EUR).

CERTAIN LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

TYPOGRAPHICAL ERRORS

While we make every effort to provide accurate information, inaccuracies or errors may occur, including price information and product specifications. In the unlikely event that there is a typographical error, we will, at our discretion, either contact you for instructions before shipping, or cancel your order and notify you about the cancellation. The www.shoptransmitter.com reserves the right to correct any errors, inaccuracies or omissions, including after an order has been submitted and whether or not the order has been confirmed and your credit card charged.

TERMINATION

The Shoptransmitter.com may, in its sole discretion, terminate or suspend your access to all or part of the Site, for any reason, including, without limitation, breach of these T&C. In the event these T&C are terminated, the restrictions regarding Materials appearing on the Site, and the representations and warranties, indemnities and limitations of liabilities set forth in these T&C will survive termination. In the event that you are unsatisfied with the services provided by The Shoptransmitter.com, your sole remedy is to terminate your use of the Site.

COMMENTS, COMPLAINTS AND QUESTIONS

We welcome your feedback about the Shoptransmitter.com. However, any comments, ideas, notes, messages, suggestions or other communications sent to the Shoptransmitter.com shall be and remain the exclusive property of the www.shoptransmitter.com, and we may use all such communications in any manner, including reproducing, disclosing and publishing such communications, all without compensation to you. Should you have any questions or complaints regarding violations of these T&C, please contact us.

RETURNS & REFUNDS

www.shoptransmitter.com does not accept any order returns.

Returned will be issued only for items that are under warranty.

It is customer responsibility to return failed items for examination back to www.shoptransmitter.com We do not take any responsibility for the lost items during the transportation. For warranty items refund will be transferred back to customer during 2 weeks for the delivery date. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. For countries within the EU, VAT will be included in the refund.

Shipping charges on returned items are at the customer’s expense. Refunds for returned merchandise will be made within two weeks of return of product, to the original purchaser’s credit card. Note that additional duties and/or taxes will not be refunded. Neither will shipping costs. For countries within the EU, VAT will be included in the refund.
For returns send an email to support@shoptransmitter.com 

WARRANTY

All items have 12 month warranty counting from the date when item was invoiced.

SHIPPING

We will ship items if it is on stock within 48 hours. It is necessary to specify correct recipient address and all necessary details. If customer makes a mistake in address or other specified information www.shoptransmitter.com do not take any responsibilities.